Carpets & Area Rugs

Carpets and area rugs are generally made from nylon, olefin, and wool fibres and are designed to be very durable. The specific durability and performance of the carpets in your home will be determined by the height, density, backing and type of fibres that make up your carpets.

Loose or Stretched Carpets

Carpets can stretch due to high heat or humidity and may lift along a room perimeter if the tack strip holding is no longer holding the carpet backing adequately. In most cases, the carpet can be re-stretched and re- attached. Care should be exercised when cleaning carpets (washing carpets) as a carpet ripple may appear in the middle of a room if heavy furniture has been moved across carpet that is wet. In either of these situations, a professional carpet installer should be contacted to fix the carpet.

Particle-Stained Carpets

Stains may appear as dark or grayish lines on carpet along walls or stairways, around vents, and under doors. This is known as “filtration soiling” and is caused by airflow over and through the carpet that allows fine, airborne particles to settle on the carpet surface. This type of soiling, while sometimes permanent, requires special treatment for effective removal. Contact a carpet cleaning professional for assistance.

Smoke and particles from burning candles, using fireplaces or vehicle emissions from an attached garage can deposit dark particles that will stain the carpet as they are circulated through throughout your house via your home heating system. These particles will settle onto carpet fibres and stain carpet surfaces. These stains may be most visible around the registers of your home.

Did you Know?

If you or members of your household are particularly sensitive to allergens, carpet-cleaning products are available that contain anti-allergens.

General Maintenance

Clean carpets will last you years longer than dirty carpets. This is because dirt and sand compress carpet fibres and damage carpet fibres (i.e., sand can cut carpet fibres). Remove spots and spills immediately to prevent them from setting into your carpet. Use a vacuum with a beater bar to clean the carpets in your home – vacuuming will not wear out your carpets. When cleaning up a wet spill on you carpet:

  • Pretest any spot removal cleansers on a hidden area of your carpet make sure the solution will not damage the fibers or the carpet colour.
  • Apply a small amount of the selected cleaning solution to a white cloth and blot - never scrub when cleaning a carpet spill.
  • Blot, absorbing as much of the spill as possible, repeating if necessary.
  • Work from the edges of the spill to the centre to prevent the spill from spreading.
  • Rinse the affected area thoroughly with clear water after the spill has been removed.
  • Blot with a dry cloth until all of the solution and moisture has been removed.
  • For oil-based stains such as ink, grease, nail polish, tar or wax, contact a cleaning professional. Never use bleach on a carpet stain because it will damage your carpetʼs colour.

    Seasonal carpet cleaning should be done to remove oils, embedded dirt and renew your carpets. Powerful vacuum systems and steam cleaners can now be rented from hardware stores and professional service providers are also available to clean the carpets in your home.

    Fine area rugs and carpets should be professionally cleaned as they may be damaged by water and conventional carpet cleaning products. Consult a professional in your area to determine the appropriate cleaning options for your carpet type. It is recommended that you have the carpets professionally cleaned every 12-18 months by a professional.